INTERNATIONAL JOURNAL OF MULTIDISCIPLINARY RESEARCH REVIEW (IJMDRR) (www.ijmdrr.com) Bangalore-560083, INDIA. Print ISSN: 2395-1877 Online ISSN: 2395-1885 Impact Factor: 7.352 CERTIFICATE OF PUBLICATION This is to Certify that Mr./Mrs./Ms./Dr. A. Appu, Dr. S. G. Balaji has published research paper in " International Journal of Multidisciplinary Research Review (IJMDRR) peer reviewed and refereed journal, Volume- 1, Issue- 28, June 2017, pp. 144-148." Paper Title:- " AN EXPLORATORY STUDY ON CLIENTELE DELIGHT TOWARDS PROFESSIONAL PACKERS AND MOVERS SERVICES IN CHENNAI CITY. " Chief Editor Managing Editor